The act of deploying AI onto a broken organisational chassis. The technology does not fix the underlying structural failure. It hides it. The systems look smoother, the dashboards look cleaner, and the problem deepens.
When things eventually break, they break suddenly and severely, because the warning signs were buried under the technology that was supposed to solve them.
- AI investment used to justify cutting teams before structural problems are addressed
- Leadership celebrates efficiency gains whilst frontline pressure rises
- Problems reappear in new forms after each AI upgrade
- The solution becomes part of the problem
- Transformation spend increases whilst adoption quality falls
How this differs from “Technological Solutionism”: That term is a broad philosophical critique. Infrastructure Solutionism is a specific, actionable warning signal. It tells you that structural failure is already underway and the AI layer is concealing it.